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The Twenty Four

Privacy Policy

Effective date: May 2026

The Twenty Four is a luxury homesite community in Lakeway, Texas, developed and sold by Seven Custom Homes / VII Homes (the-twentyfour.com). This policy explains what personal information we collect through this site, how we use it, and your choices regarding that information.

Information We Collect

When you submit a request through our inquiry form, we collect the following:

  • Contact details — name, email address, and phone number
  • Qualifying information — your role (buyer, agent, investor, or other), budget range, purchase timeline, and lot interest
  • UTM parameters — campaign, source, and medium values present in the URL when you arrive on the site

We do not collect payment information, government-issued IDs, or sensitive personal data of any kind.

How We Use It

We use the information you provide solely to:

  • Respond to your inquiry and share details about available homesites
  • Qualify and prioritize outreach based on fit and timeline
  • Understand which marketing channels are driving awareness of The Twenty Four

We do not use your information for automated decision-making or profiling.

Data Sharing

We do not sell, rent, or trade your personal information. We may share it in limited circumstances:

  • With Seven Custom Homes / VII Homes staff involved in the sales process
  • With service providers who help us operate the site and manage leads — including Vercel (hosting), Resend (transactional email), and Vercel Analytics (privacy-focused site analytics) — under confidentiality obligations
  • If required by law, court order, or to protect our legal rights

Data Retention

We retain your inquiry data for as long as necessary to fulfill the purpose for which it was collected — typically the duration of the sales process for The Twenty Four community. Once that purpose is complete, we delete or anonymize your data within a reasonable timeframe.

You may request deletion at any time by contacting us at the address below.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of further communications at any time

To exercise any of these rights, contact us at info@viihomes.com. We will respond within a reasonable time.

Cookies & Tracking

We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising campaigns on Instagram and Facebook. This pixel may place cookies on your device and collect information about your browsing activity on our site, including pages visited and actions taken. This data is used to serve relevant ads and measure ad performance. You can opt out of Meta's tracking at www.facebook.com/settings/?tab=ads.

We use Vercel Analytics and Vercel Speed Insights to measure page views and site performance. These tools are privacy-focused: they do not use cookies, do not track users across sites, and do not collect personally identifiable information. Data is aggregated and cannot be tied to individual visitors.

UTM parameters from your URL are captured in our inquiry form upon submission — they are not stored in a persistent cookie.

Contact Us

If you have questions about this policy or how we handle your data, please reach out:

  • Email: info@viihomes.com
  • Phone: (512) 662-1349
  • Mail: Seven Custom Homes / VII Homes — 312 Medical Parkway, Austin TX 78734

Updates to This Policy

We may update this policy from time to time. When we do, we will revise the date below. Continued use of this site after changes are posted constitutes your acceptance of the updated policy.

We encourage you to review this page periodically.

© 2026 Seven Custom Homes / VII Homes. All rights reserved.